CODE OF ETHICS
Mike's Tire & Auto
WHAT WE DO
IS MY CAR BROKEN?
TRADING THAT GAS GUZZLER?
ASK AN EXPERT
AUTO REPAIR & MAINTENANCE BLOG
This is the most professional and honest auto service that I have been to in my driving years. I stopped by to check on flat tires in my car and to change the windshield wipers. I was served on time and to my surprise, they did not charge me for the service. Such a wonderful service and people on a very rainy and cold day.
When I first came here I tried this place because I was in a bind and needed a mechanic. That was 5 years ago and I've been going back ever since. These guys have always performed good work, have been honest, and always try to be fair. They try very hard to make sure you are satisfied with the work performed on your vehicle. I've gotten to know the people who work there over the years and they are all people that I trust my cars with. What more could you want from your mechanic?
ABOVE AND BEYOND!! When our Alamo Rental car had a low tire, we were referred to this dealer for repair. Not only did the staff here repair the tire, but they also reset the tire pressure sensors on the vehicle (apparently Alamo hadn't done that when tires were rotated so low pressure sensor indicated wrong tire). Alamo had incorrectly referred us to this Goodyear dealer, which we discovered when we attempted to provide the PO number for payment. Apparently, Alamo rental wasn't on the Goodyear account list. But the staff here refused to accept payment for the repair (not even a tip) and simply told us that "If it were his wife and daughter driving alone in a rental car, he'd want someone to do the same for them." He just wanted us to have a safe drive back to the Oklahoma City airport that day! In this day and age, it's rare to find businesses that go above and beyond like this for strangers!! Our thanks go out to Brookhaven Tire - and yes, we made it to the airport safely:)
I'm so glad there's still a good, local shop around. Hibdons isn't even American owned anymore! I try to stay local when I can and these guys have earned my full confidence with any repair.
Whomever gave one star is probably a miserable person in life to begin with...parts can take time, they fit you in - so tired of people with no patience and entitlement that they are priority above anyone else who already had an appointment. Amazing service, wonderful guys, more than fair prices. I live out of state and will always have them check out my truck every time I am in town. Thank you!!
Went in to fix a flat. Very prompt and courteous service.
So professional, genuinely kind and concerned!! I'm from out of town and headed on a long road trip and I came in for and myriad of tire problems before continuing on. My brakes were in bad shape they noticed, I already knew I had some problems, but I was being lazy and cheap on getting them fixed. They let me know the problems, and put no pressure on sales, and offered me discounts to help my budget if I was ready to get them fixed. I said let's do them all right. After watching their meticulous work on the brakes I knew I was IN GOOD HANDS! They also replaced my blower fan for my A/C at virtually cost. I am driving my vehicle this morning and could not help to say A HUGE THANK YOU! I feel like in driving a new car and am looking forward to getting back on the road in my car not shaking down the road. I highly recommend these guys!!
Our company loves bringing all of our vehicles into them because they are the best in town. Friendly and knowledgeable staff and the prices can't be beat!!!
Super friendly staff. They earned a customer today with their candor. More than willing to actually show me what they're talking about on my car. And thankfully I have A/C again!
Wonderful people. They were kind enough to wait on me after they closed so I could pick up my car. It's nice to see a women owner in car repair. They understand that I depend on my car and need it to be safe; I appreciate them!